1. Data Controller
The controller responsible for processing your personal data is FERCA – Construções Racionalizadas e Estruturas, Lisboa, SA, headquartered at Alameda dos Oceanos, Nº61, 3.1, 1990-208 Lisbon, Portugal.
Contact: ferca@ferca.pt | Tel.: (+351) 217 815 580
2. Personal Data Collected
FERCA collects the following personal data:
- Contact form: name, email address, phone number and message.
- Navigation data: IP address, browser type, operating system and pages visited, collected automatically by servers for security and technical operation.
- Cookies: as described in section 9.
No special categories of data (health, ethnic origin, religious beliefs, etc.) are collected through this website.
3. Purposes and Legal Basis
- Responding to contact and information requests — Legal basis: data subject's consent (Art. 6(1)(a) GDPR).
- Management of commercial relationships and service delivery — Legal basis: performance of a contract or pre-contractual steps (Art. 6(1)(b) GDPR).
- Compliance with legal obligations — Legal basis: legal obligation (Art. 6(1)(c) GDPR).
- Website security and technical operation — Legal basis: FERCA's legitimate interests (Art. 6(1)(f) GDPR).
4. Data Retention
- Contact form data: retained for the period necessary to respond and, if a commercial relationship is established, for the legally required period or up to 5 years after last contact.
- Invoicing and contractual data: retained for the minimum period required by law (typically 10 years).
- Navigation data / logs: retained for a maximum of 12 months.
After the retention period, data is securely deleted or anonymised.
5. Data Sharing and Recipients
Your personal data is not sold, rented or shared with third parties for commercial purposes. Data may be shared with:
- IT service providers acting as processors (hosting, email), bound by data processing agreements ensuring adequate protection.
- Public authorities, when required by law or court order.
6. International Transfers
Where data is transferred outside the European Economic Area (EEA), FERCA ensures that appropriate safeguards are in place as required by the GDPR, including European Commission adequacy decisions or standard contractual clauses.
7. Your Rights
Under the GDPR, you have the following rights:
- Right of access (Art. 15): obtain confirmation and a copy of your personal data being processed.
- Right to rectification (Art. 16): correct inaccurate or incomplete data.
- Right to erasure (Art. 17): request deletion of your data ("right to be forgotten").
- Right to restriction of processing (Art. 18): restrict processing in certain circumstances.
- Right to data portability (Art. 20): receive your data in a structured, machine-readable format.
- Right to object (Art. 21): object to processing based on legitimate interests.
- Right not to be subject to automated decisions (Art. 22): not to be subject to decisions based solely on automated processing.
- Right to withdraw consent: at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at: ferca@ferca.pt.
You also have the right to lodge a complaint with the Portuguese supervisory authority:
8. Data Security
FERCA implements appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, accidental or unlawful loss or destruction. In the event of a personal data breach posing a high risk to data subjects, they will be notified in accordance with Art. 34 GDPR.
9. Cookie Policy
This website uses cookies — small text files stored on your device that help improve your browsing experience.
- Strictly necessary cookies: essential for the website to function. No consent required.
- Analytical/performance cookies: allow us to analyse how visitors use the site. Only activated with your explicit consent.
You can manage or revoke your consent at any time through your browser settings or the cookie management panel.
10. Changes to This Policy
This Privacy Policy may be updated to reflect legal, technical or operational changes. The most recent version will always be available on this page, with the date of last update indicated. Material changes will be communicated appropriately.
11. Contact
For any questions regarding the processing of your personal data or to exercise your rights, please contact us: